Refund and Returns Policy
Last Updated: December 29, 2024
Cancellation Policy
- If you need to cancel an order, please do so before it is shipped. Once the product is shipped, it cannot be cancelled through our website.
Return Policy
- Return/Exchange is available for selected products only. The return eligibility of a product is mentioned on the product page and is subject to change without prior notice.
- If a pickup service is not available at your location, you will need to self-ship the product to our office address.
- Return/Exchange charges may apply and will be determined on a case-by-case basis.
Note for Returns
- The item must be unused and unwashed for hygiene reasons.
- The product should be returned with the original packaging and tags intact. Items without original tags will not be accepted.
- Customized products are non-returnable and non-exchangeable.
- Return/Exchange requests must be raised within the return period mentioned on the product page.
Refund Policy
- Refunds will be processed once the returned product has passed the quality check.
- Approved refunds will be credited to the original payment method within 6-8 business days.
- If you do not receive your refund within the expected time, please contact us.
Contact Information
For any queries related to returns or refunds, feel free to reach out to us:
📍 Office Address:
1st Floor, Vibha, 2nd Main, 6th Cross, Landlinks Township, Derebail, Konchady, Mangalore, 575008, Karnataka, India.
📞 Phone: +91 9741623190
✉️ Email: refund@effortlessfashions.com