Our Policies
Return and Refund
Return, Replacement & Refund Policy
Last updated: Dec 29, 2024
We want you to love your purchase. If not, we are here to help:
Return Window
Return or exchange requests must be placed within 7 days of delivery.
Eligibility Conditions
Items must be:
✔ Unused & unworn
✔ Unwashed
✔ Undamaged
✔ With original tags & packaging
Non-Returnable Items
❌ Final sale/discounted items
❌ Innerwear/accessories (for hygiene reasons)
❌ Items damaged after delivery
Wrong / Defective / Damaged Products
If you receive a defective item:
- Contact us within
- We will inspect & arrange replacement/refund if valid
Reverse pickup may be arranged where possible.
Customer-Initiated Returns
Return shipping may be borne by the customer (unless defective).
Refund Timelines
Approved refunds will be processed within 7–14 working days to the original payment mode.
Order Not as Expected
Please contact us — exchanges/returns will be considered case-by-case.
Cancellation Policy
Order Cancellation
Orders may be cancelled within 24 hours of purchase, provided they have not yet been shipped.
Once shipped, it cannot be cancelled and must go through the return process.
Refund Timelines
6–8 working days after approval.